top of page

FAQS

Do you have a question? Looking for more information about the rental process, the services we offer, or the brands we carry? Check out our list of frequently asked questions below for some quick answers. If you still have a something on your mind, please reach out. We’ll be more than happy to get you the answers you need.

WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS? IS THE CUSTOMER RESPONSIBLE?

You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Q: SHOULD JUMPER BE PLUGGED IN THE ENTIRE TIME?

Yes, blowers must remain on for the entire time.

DOES THE STANDARD 8 HOUR RENTAL TIME INCLUDE YOUR SET UP TIME?

No, we set up 1-2 hrs before rental time

DO WE DELIVER TO OTHER CITIES?

Yes, but there is a mileage fee for rentals 7 miles outside of the 90805/90221 zones.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Paypal, Venmo, Square, Zelle, Cash App, Credit/Debit Cards and Cash if at residential location

DO YOU DELIVER TO LA COUNTY/LA CITY PARKS?

Yes, but please be advised that there is an additional fee for parks in addition to any out of zone delivery fees.  Prices on website for for home/private property use.

FAQ: FAQ
bottom of page